JOB IN CANADA
Receptionist Needed In Canada By Amy’s Laser and Spa Ltd
We are currently seeking a friendly and organized Receptionist to join our team. The Receptionist will serve as the first point of contact for visitors and clients, providing a positive and welcoming experience. This role involves handling inquiries, managing phone calls, and performing various administrative tasks to ensure the smooth operation of the front desk.
Job details
- Location: New Westminster, BC
- Salary: 20.10 hourly / 35 hours per week
- Terms of employment Permanent employment: Full time
- Start date: Starts as soon as possible
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
Responsibilities:
- Front Desk Operations:
- Greet visitors and clients in a professional and courteous manner.
- Answer incoming phone calls, direct calls to the appropriate person or department, and take messages when necessary.
- Customer Service:
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all visitors.
- Assist clients with appointment scheduling and cancellations.
- Administrative Support:
- Perform various administrative tasks, including data entry, filing, photocopying, and faxing.
- Maintain and update records, contact lists, and appointment calendars.
- Communication:
- Effectively communicate with internal staff, clients, and vendors.
- Relay information accurately and promptly to the relevant parties.
- Mail and Packages:
- Receive and distribute mail and packages.
- Coordinate the sending and receiving of courier deliveries.
- Facility Maintenance:
- Monitor and maintain the cleanliness and organization of the reception area.
- Notify appropriate personnel of any maintenance or facility issues.
- Appointment Coordination:
- Schedule appointments and manage appointment calendars for staff members.
- Confirm appointments and send reminders to clients.
- Security:
- Monitor visitor access and issue visitor badges as needed.
- Ensure security protocols are followed and report any suspicious activities.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a receptionist or front desk role is a plus.
- Excellent communication and interpersonal skills.
- Proficient in using office equipment, including phone systems and computer applications.
- Strong organizational skills and attention to detail.
Tasks
- Greet people and direct them to contacts or service areas
- Obtain and process information required to provide services
- Record and relay information
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
Additional information
Personal suitability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
jobpostings@heyram.ca
Advertised until
2024-02-21
Here are some frequently asked questions to help you gain a better understanding of this Receptionist:
1. Who is a Receptionist?
A receptionist is an administrative professional responsible for managing front desk activities, handling incoming calls, greeting visitors, and providing general administrative support.
2. What are the Key Responsibilities of a Receptionist?
Receptionists manage phone calls, greet and assist visitors, handle mail and packages, schedule appointments, and maintain a tidy and organized front desk area. They often serve as the face of the organization.
3. Is Formal Education Required to Become a Receptionist?
While formal education is not always required, strong communication skills, organizational abilities, and a customer-focused mindset are essential. Some businesses may prefer candidates with administrative or customer service experience.
4. How Important is Professionalism for a Receptionist?
Professionalism is paramount for receptionists. They represent the company’s image and must maintain a courteous and polished demeanor in all interactions with clients, visitors, and colleagues.
5. What Skills Make a Successful Receptionist?
Excellent communication, multitasking, and organizational skills are crucial. A good receptionist is also proficient in using office equipment, has basic computer skills, and can handle various administrative tasks efficiently.
6. Can Receptionists Work in Different Industries?
Yes, receptionists are employed in various industries, including healthcare, hospitality, corporate offices, and more. The skills acquired as a receptionist are transferable, allowing for versatility in career choices.
7. How Should a Receptionist Handle Difficult Situations?
Receptionists should remain calm, composed, and polite in challenging situations. They may involve a supervisor if needed and focus on finding a resolution to ensure a positive experience for visitors and clients.
8. Is a Receptionist’s Role Limited to Answering Phones?
No, a receptionist’s role extends beyond answering phones. They manage a range of tasks, including scheduling appointments, handling inquiries, coordinating meetings, and assisting with administrative duties.
9. Can Receptionists Work Part-Time or Full-Time?
Yes, receptionist positions are available in both part-time and full-time capacities. The flexibility of working hours depends on the specific needs of the business.
10. How Can a Receptionist Enhance Efficiency at the Front Desk?
Prioritizing tasks, creating streamlined processes, and staying organized contribute to enhanced efficiency. Receptionists can also utilize technology and communication tools to manage responsibilities effectively.
11. What Information Should a Receptionist Keep Confidential?
Receptionists often have access to sensitive information. They must maintain confidentiality regarding client details, business strategies, and any private information they come across in the course of their duties.
12. How Can Businesses Ensure a Positive Reception Experience?
Providing adequate training, clear guidelines, and fostering a positive work environment contributes to a receptionist’s success. Regular feedback and open communication channels help address any challenges that may arise.
