Food Counter Attendant Needed In Canada By 2004354 Alberta Ltd

Responsibilities:

• Greet customers with a warm and welcoming demeanor as they approach the counter.
• Explain menu items, specials, and promotions to customers, answering any questions they may have.
• Take customer orders accurately and efficiently, ensuring special requests are noted.
• Prepare food items according to established recipes and guidelines, ensuring quality and consistency.
• Assemble and package orders neatly, ensuring that they are presented attractively.
• Process cash, debit, and credit card transactions accurately and promptly.
• Maintain a clean and organized counter area, including wiping down surfaces, cleaning equipment, and replenishing condiments.
• Restock food items, beverages, utensils, and napkins as needed to ensure a continuous supply.
• Collaborate with kitchen staff and other team members to ensure efficient service and order accuracy.
• Handle customer inquiries, complaints, and concerns in a professional and courteous manner.
• Adhere to food safety and hygiene standards, including proper handwashing and food handling practices.
• Ensure compliance with company policies and procedures, including cash handling and safety protocols.
• Maintain a positive attitude and provide excellent customer service, addressing any customer needs promptly.
• Assist with inventory management by monitoring stock levels and reporting shortages to supervisors.
• Assist with opening and closing duties, including cleaning and sanitizing the counter area.
• Follow shifts schedules and arrive punctually for assigned shifts.
• Participate in training sessions to enhance knowledge of menu items, promotions, and customer service skills.
• Be prepared to work in a fast-paced environment, especially during peak hours.

Qualifications:

• High school diploma or equivalent.
• Strong customer service skills with a friendly and approachable demeanor.
• Excellent communication skills to interact with customers and team members effectively.
• Basic math skills for processing payments and giving change.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a commitment to maintaining a clean and organized workspace.
• Flexibility to work varying shifts, including weekends and holidays.
• Food safety certification is a plus, but training may be provided.
• Previous experience in customer service or the food industry is beneficial.
• Physical stamina to stand for extended periods and perform tasks that involve bending and lifting.
• Team player attitude and willingness to collaborate with colleagues.
• Positive attitude and the ability to handle busy periods with enthusiasm.

Tasks

• Keep records of the quantities of food used
• Package take-out food
• Portion and wrap foods
• Prepare, heat and finish simple food items
• Serve customers at counters or buffet tables
• Stock refrigerators and salad bars
• Take customers’ orders
• Use manual and electrical appliances to clean, peel, slice and trim foodstuffs

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Repetitive tasks
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Reliability
• Team player