Receptionist Clerk  Needed In Canada By Western Petroleum

We are seeking a welcoming and organized individual to join our team as a Receptionist Clerk. The Receptionist Clerk is the first point of contact for visitors and callers, providing a positive and professional impression of our organization. If you have excellent communication skills, a friendly demeanor, and the ability to manage a busy front desk, we invite you to apply for this integral role.

Job details

• Location: Corner Brook, NL
• Salary: 15.00 hourly / 40 hours per week
• Terms of employment Permanent employment: Full time
• Start date: Starts as soon as possible
• Benefits: Health benefits, Long term benefits
• Vacancies 1
• Verified

Overview

Languages

English

Education

• Other trades certificate or diploma
• or equivalent experience

Experience

Experience an asset

Responsibilities:

• Greet and welcome visitors, clients, and guests with a warm and courteous demeanor.
• Answer and direct incoming phone calls to the appropriate individuals or departments.
• Provide accurate information to callers, addressing inquiries and transferring calls as needed.
• Maintain a tidy and organized front desk area, ensuring a professional and inviting atmosphere.
• Manage the scheduling of appointments, conference rooms, and meetings.
• Assist in maintaining office supplies and inventory for the front desk area.
• Handle incoming and outgoing mail, including sorting, distributing, and preparing packages.
• Perform light administrative tasks such as data entry, photocopying, and filing.
• Relay messages and information to team members in a timely and accurate manner.
• Assist with coordinating office events, meetings, and workshops as needed.
• Collaborate with colleagues to support the efficient flow of office operations.
• Handle confidential and sensitive information with discretion and professionalism.
• Provide backup support to other administrative roles when necessary.

Qualifications:

• High school diploma or equivalent education.
• Strong verbal and written communication skills.
• Exceptional interpersonal skills and a welcoming demeanor.
• Proficiency in using office software, including Microsoft Office suite.
• Organizational abilities and attention to detail.
• Ability to multitask and handle a high volume of tasks.
• Professionalism in dealing with visitors, callers, and team members.
• Previous experience in a reception or customer service role is a plus.
• Familiarity with office equipment, such as phones and copiers.
• Flexibility to adapt to changing priorities and handle diverse tasks.

Tasks

• Provide basic information to clients and the public
• Obtain and process information required to provide services
• Operate switchboard or telephone system
• Record and relay information
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Word

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Long term benefits

• Long-term care insurance

Who can apply to this job?

Only apply to this job if:

• You are a Canadian citizen, a permanent or a temporary resident of Canada.
• You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

By email

careers@westernpetroleum.ca

Advertised until

2023-09-07

Here are some frequently asked questions to help you gain a better understanding of this Receptionist-clerk:

1: What does a Receptionist Clerk do?

A Receptionist Clerk is responsible for providing a warm and professional first impression for visitors and callers. They manage the front desk, handle incoming calls, greet guests, and assist with various administrative tasks.

2: What skills are essential for a Receptionist Clerk?

Strong communication and interpersonal skills are key. Receptionist Clerks need to handle phone calls and interact with visitors effectively. Organizational abilities, multitasking, and a welcoming demeanor are also important.

3: Is prior experience necessary to become a Receptionist Clerk?

Experience can be beneficial, but many entry-level positions provide on-the-job training. Familiarity with basic office software and strong customer service skills are often highly regarded.

4: Do Receptionist Clerks only answer phones and greet visitors?

While those tasks are common, Receptionist Clerks may also assist with scheduling appointments, managing conference rooms, handling mail, and performing light administrative duties.

5: How important is professionalism in this role?

Professionalism is crucial. Receptionist Clerks are often the first point of contact for clients, partners, and visitors, so creating a positive impression reflects positively on the organization.

6: What’s the work environment like for Receptionist Clerks?

Receptionist Clerks work in various industries, including corporate offices, medical facilities, hotels, and more. It’s a fast-paced role that requires adaptability and excellent customer service.

7: How do Receptionist Clerks handle challenging situations or difficult visitors?

Remaining calm, composed, and polite is key. Receptionist Clerks handle challenging situations by listening attentively, showing empathy, and seeking assistance from supervisors when necessary.

8: Are there opportunities for career advancement for Receptionist Clerks?

Certainly. Receptionist Clerks can advance to roles such as Office Manager, Executive Assistant, or even transition to other customer service or administrative roles within the organization.

9: What’s the most rewarding aspect of being a Receptionist Clerk?

Contributing to a positive experience for visitors, callers, and colleagues is rewarding. Receptionist Clerks play a crucial role in creating a welcoming environment and ensuring smooth operations.

10: How can I become a Receptionist Clerk?

Look for job openings in various industries and tailor your resume to highlight your communication and customer service skills. During interviews, emphasize your ability to manage the front desk, interact with visitors, and handle administrative tasks.